Frequently Asked Questions
Everything you need to know about your performance parts and order status.
How long does shipping take for performance parts?
Standard shipping typically takes 3-5 business days. For oversized items or specialized racing equipment, delivery may take up to 7-10 business days depending on your location.
Do you offer international shipping?
Yes, Valex Racing ships worldwide. International rates and delivery times vary by country and are calculated at checkout. Please note that customs duties are the responsibility of the customer.
What is your return policy on installed components?
For safety reasons, we cannot accept returns on parts that have been installed or modified. Unopened and unused items in original packaging can be returned within 30 days of purchase.
Are the products covered by a warranty?
Most of our performance hardware carries a manufacturer's warranty. Specific warranty periods and terms vary by brand; please check the product description or contact our support team for details.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and specialized financing options like Affirm for high-value performance builds.